Privacy Policy

How we collect, use, and protect your information

Last Updated: January 9, 2026

1. Introduction

SWAPP ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website swapp.church or use our church management services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when you:

  • Register for a SWAPP account or free trial
  • Contact us via phone, email, or contact form
  • Subscribe to our newsletter or marketing communications
  • Use our church management platform
  • Attend webinars or training sessions

This information may include:

  • Name and contact information
  • Church name and address
  • Email address and phone number
  • Payment information (processed securely through third-party payment processors)
  • Church member data (when using our platform)
  • Usage data and preferences

2.2 Automatically Collected Information

When you visit our website or use our platform, we may automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent
  • Referral sources
  • Geographic location (city/region level)

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our church management services
  • Process registrations and manage accounts
  • Process payments and maintain service records
  • Respond to inquiries and provide customer support
  • Send service updates, feature announcements, and important notices
  • Send marketing communications (with your consent)
  • Analyze platform usage to improve user experience
  • Comply with legal obligations and protect our rights
  • Prevent fraud and ensure service quality

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

  • Service Providers: We may share information with trusted third-party vendors who assist us in operating our business (e.g., payment processors, cloud hosting, email services)
  • Legal Requirements: We may disclose information if required by law, court order, or governmental regulation
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity
  • With Your Consent: We may share information for any other purpose with your explicit consent

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request a copy of your data in a portable format

To exercise any of these rights, please contact us at support@swapp.church or call (616) 914-8392.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings, though disabling cookies may affect website functionality.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top indicates when the policy was last revised. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

SWAPP

Phone: (616) 914-8392

Email: support@swapp.church