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SWAPP Church Software Documentation & Ministry User Manual

Our Mission

SWAPP is built to transition church software from staff-heavy business management to member-centric engagement. We aim to reach every door and nurture every soul by providing simple, powerful tools to the hands of the people.

The SWAPP Goal Offload administrative workloads from staff while giving members tools to be better engaged with their church and one another.

Step 1: Registration

🎬 Tutorial Coming Soon
Topic: Church Registration & First Login

Register your church at theswapp.io/register. You'll need to provide your church name, address, and primary administrator email.

Admin Tip The first account created is the Head Admin. Only you can access billing and church-wide security settings.

Step 2: Branding & Settings

🎬 Tutorial Coming Soon
Topic: Logo, Giving Links, & Security

Navigate to the Settings tab in your Dashboard to customize the app for your members.

  • Logo: Upload your church logo (PNG preferred) to replace SWAPP branding.
  • Giving Links: Add Tithely, PayPal, or custom URLs for member convenience.
  • Church Password: Set a "Joining Password" to keep your database private.

Step 3: Organizing Geography

Before drawing maps, you must create Folders. Think of these as "Territories" or "Zones".

Example: North Zone, South Zone, Downtown.

Pro Planning Group folders by major geographic boundaries (highways, rivers, or main roads) to help members navigate easily.

Step 4: Drawing Your Maps

🎬 Tutorial Coming Soon
Topic: Drawing Maps & Target Sizing

Inside a folder, click Create Map. Use the Polyline tool to trace the streets you want to include.

  • Target Size: We recommend 30-60 doors per map for a 90-minute outreach session.
  • Naming: Use consistent IDs like North-01 or A-12.

Step 5: Inviting Your Team

Now that your maps are ready, it's time to bring in your soul winners.

  • Referral Code: Share your church's unique code (found in Settings) so members can find you instantly.
  • Admin vs. Member: By default, users are "Members". Toggle trusted leaders to "Admin" in the Team tab to let them manage maps.

CRM & Lead Capture

Manage your prospects and members through a structured database that syncs with the app in real-time.

Folders vs. All Contacts

Every record exists in the All Contacts master list. Folders act as tags (e.g., "Baptism Candidates," "VBS 2025").

Optimization Hint Select multiple contacts in the CRM and click the Street icon to generate an optimized driving/walking route for follow-up visits.

Pro Strategies

For high-capacity ministries managing thousands of doors.

The Spiral & Quadrant Method

Start mapping at the church and work outward in increasing concentric circles. Use suffixes like NE, SE for large folders.

Troubleshooting

Missing Verification Emails? Check your Spam or Promotions folder. Mark tommy@theswapp.io as a safe sender.
Login "Organization Not Found" Ensure your email address capitalization matches exactly on both Mobile and Desktop.
Map Still Red After Check-out? In the Dashboard, navigate to the Map List page and click the Refresh icon next to the street.

Pricing & Billing

SWAPP tiers adjust automatically based on your Active App Users. You never pay for more than you are using.

  • Free: 0-2 Users.
  • Basic: 3-20 Users - $19.99/mo.
  • Gold: 21-150 Users - $99/mo.
  • Platinum: 151+ Users - $199/mo.
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Documentation Frequently Asked Questions

Where should church administrators start when setting up SWAPP?

Start with Step 1: Account Registration and Step 2: Church Branding. Upload your church logo, configure service schedules, and import existing member CSV contacts.

Can outreach teams use SWAPP in areas with low cellular reception?

Yes! SWAPP allows churches to print 100% free physical street maps with dynamic QR codes. Additionally, the mobile app caches assigned territories offline and auto-syncs when reconnecting.

How does SWAPP secure member contact and giving records?

All data in SWAPP is encrypted at rest and in transit using AES-256 encryption. Financial data is tokenized directly through Level 1 PCI-DSS certified banking gateways.